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Disclaimer:
NewTrailerDiscounters.com is a subsidiary or Mulligan Investments Inc dba Mulligan Trailer Sales. All sales will be legally entered through Mulligan Trailer Sales off this website.
Shipping on ALL Trailers is through Customer Pickup or custom quote only. Please note that your Trailer will not ship via UPS, USPS or any other common carrier and it is your responsibility to call or schedule shipping. All purchases made must have shipping arranged prior to purchasing.
Ordering Information
Sales Tax
We only collect sales tax on purchases shipped or billed to a Wyoming address. Duties, taxes or brokerage fees to a non-US address are your responsibility. Use tax laws vary by State. If sales or use tax is collected by your State on internet purchases, it is your responsibility.
Payment Options
We accept payment by Visa, MasterCard, and ATM/Debit cards with the Visa or MasterCard logo. We also accept PayPal.
Returns Policy
Satisfaction Guarantee
If your shipment arrives and is missing any parts, no problem. Just contact us within 5 days of the receipt of the order. We will have the replacement items shipped to you from the quickest source available, using the same expedited shipping method you used for your original order.
Please note that we cannot exchange items. Simply place a new order for the items you would like. When the original order is returned a credit will be issued for the items.
You can also cancel unshipped items. Contact our Customer Service team at 866-682-0025 to find out more about how to cancel your order.
Problems or Questions?
If you have any problems with your order, please don't hesitate to Contact Us online or toll free at 866-682-0025.
Refunds
We will notify you via e-mail of your refund once we have received and processed the returned item. Please allow 14 business days from the date we receive your shipment for the processing of your shipment and the credit back to your account that was used for the original purchase. Actual shipping and handling charges will be deducted from the product credit unless the return is a result of our error.
Packing and Sending Your Return
Simply include a copy of the return authorization email from our Customer Service team with your return, and wrap the package securely. Clearly mark on the outside of your package the RGA number. For your protection, we recommend that you use an insured shipping service that provides delivery confirmation such as UPS or US Mail.
Send the package to the following address:
NewTrailerDiscounters.com
3800 Wigwam Blvd
Gillette, Wy 82718
Secure Shopping
How do we protect your information?
NewTrailerDiscounters.com stays on the leading edge of today's technology when it comes to protecting your personal information. We use rock-solid encryption technology and Secure Socket Layers (SSL) in all areas where your personal information is required. For your protection, etrailer.com is certified by VeriSign. This is your assurance that our site is authentic and that we're employing SSL security. Access to your personal information is also restricted within our company to provide maximum security.
Who can see my account information?
Only authorized sales, customer service and accounting personnel have access to your account information.
What about cookies?
We use cookies as a way to provide you with better service. Cookies personalize your shopping experience and help identify you. You will need to set your browser to accept cookies if you wish to add items to a shopping cart. Information collected or stored via cookies includes purchases, log in data, and your pricing level. This information is kept in a secure area within NewTrailerDiscounters.com.
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